Terms and Conditions RM89 — Platform Guidelines

Welcome to rm89 — an online sports betting and casino platform operating under the domain https://rm89.pw. This Terms and Conditions document constitutes a legally binding agreement between you as the user ("Member") and rm89 management ("Platform").

By accessing, registering or using any part of the rm89 platform — whether through the website, mobile app or any other channel — you are automatically deemed to have read, understood and fully agreed to all terms contained in this document. If you do not agree with any part of these terms, you are not permitted to continue using the rm89 platform.

These Terms and Conditions should be read together with the rm89 Privacy Policy and the rm89 Responsible Gaming Policy, all of which form the complete agreement between you and our platform.

To be eligible to use rm89 services, you must meet the following requirements without exception:

• You must be at least 18 years old or the legal age limit set in your country of residence, whichever is higher.
• You must be an individual acting on your own behalf and not on behalf of any third party.
• You are not on the list of individuals prohibited by relevant authorities from participating in online betting activities.
• You do not reside in an area or country that prohibits access to online betting services.
• You have never been permanently banned or suspended from rm89 previously.

Rm89 reserves the right to request proof of age and identity at any time. If you are unable to verify your eligibility, rm89 reserves the right to suspend or close your account immediately.

Each member is only permitted to hold one (1) active account on the rm89 platform. Opening multiple accounts — whether under your own name, another person's name, or false information — is strictly prohibited and may result in all related accounts being closed without warning.

During registration, you are required to provide accurate, complete, and up-to-date information including:

• Full name as shown on your identity card or passport
• Valid date of birth
• An active email address that you personally own
• Mobile phone number registered in your name
• Valid Malaysian bank account details for withdrawal purposes

Rm89 carries out an identity verification (KYC) process as part of the platform's security procedures. Documents that may be requested include a copy of your identity card, recent bank statement, or any other relevant official document. This KYC process is in place to protect the security of your own account.

Rm89 supports multiple deposit methods suited for Malaysia users, including DuitNow, FPX, bank transfers across major local banks, and e-wallets supported by the platform. All transactions are conducted in Malaysian Ringgit (MYR) with no hidden currency conversion fees.

Deposit terms you need to be aware of:

• The minimum deposit amount is as specified on the platform's deposit page at the time the transaction is made.
• Funds you deposit must be from legitimate sources and in your own name.
• Rm89 does not accept third-party deposits. The account holder's name on the bank must match the name on your rm89 account.
• Any deposit suspected of being linked to money laundering activity will be blocked and reported to the relevant authorities.
• Rm89 reserves the right to reject or reverse any deposit that does not comply with platform policy.

Rm89 is committed to processing member withdrawal of winnings promptly and transparently. Withdrawals are processed to the Malaysian bank account registered and verified during the KYC process.

• Minimum and maximum withdrawal amounts are subject to the limits specified on the platform's withdrawal page.
• Withdrawals are typically processed within 1 to 3 hours on business days once the request has been approved.
• The bank account used for withdrawal must be in the same name as your rm89 account.
• Rm89 reserves the right to request additional document verification before approving withdrawals that exceed certain limits.
• Any attempt to withdraw funds obtained through fraud or unauthorized bonus use will be rejected and the account in question will be suspended.

Rm89 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to rollover requirements (wagering requirements) clearly stated on the relevant promotions page.

General terms applicable to all rm89 bonuses:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms.
• Bonuses cannot be converted to cash directly until rollover requirements are fully met.
• Rm89 reserves the right to void any bonus suspected of being obtained through fraud, use of multiple accounts, or exploitation of the system.
• Rollover requirements must be met within the specified timeframe. Expired bonuses cannot be extended.
• If an account is closed before the rollover requirements are met, the bonus balance will be forfeited.

All bets placed on the rm89 platform are final once confirmed by the system. Members are fully responsible for ensuring the accuracy of any bet before confirming it.

• Confirmed bets cannot be cancelled, modified, or reversed except under exceptional circumstances as determined by rm89 management.
• In the event of any technical disruption during a live bet, rm89 reserves the right to void the affected bet and return the wagered amount to the member's account balance.
• Odds displayed are accurate at the time of bet confirmation. Any odds changes after confirmation do not affect already confirmed bets.
• Rm89 reserves the right to reject, limit, or void any bet suspected of involving match manipulation, inside information, or any form of fraud.
• Minimum and maximum betting limits are subject to bet type and member account.

You are fully responsible for maintaining the confidentiality of your rm89 account login information, including username and password. rm89 will never ask for your password via email, phone or any communication channel.

• Do not share your login information with anyone, including family members or friends.
• Use a strong and unique password that is not used on other platforms.
• Log out of your account after each session especially on shared devices.
• Enable two-factor authentication (2FA) for an additional layer of protection.
• Report to rm89 customer support immediately if you suspect any unauthorized access to your account.

The following activities are strictly prohibited on the rm89 platform. Violation of any of these rules may result in immediate account termination and forfeiture of all balances:

• Using automation software, bots, scripts or any technology intended to manipulate game outcomes.
• Opening or using more than one rm89 account.
• Providing false or misleading information during registration or KYC process.
• Systematically abusing the bonus or promotion system for unauthorized gain.
• Any form of money laundering or illegal financial activity through the rm89 platform.
• Interfering with or disrupting the operation of the rm89 platform in any way.
• Using the rm89 account for business or commercial purposes without written permission.

Members may close their rm89 account at any time by contacting customer support. Before closure, all related bonus rollover requirements must be met and all active bets must be settled.

Rm89 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any term stated in this document.
• Suspected fraud, money laundering or other illegal activities.
• Instructions from relevant authorities or regulatory bodies.
• Failure to complete the KYC process within the specified period.

The rm89 platform is provided on an "as-is" basis. While we make every effort to keep the platform running without interruption, rm89 does not guarantee that our services will always be free from technical errors, server outages, or issues beyond our control.

Rm89 is not liable for:

• Losses arising from betting outcomes, whether win or lose.
• Service disruption due to system maintenance, technical upgrades or circumstances beyond control (force majeure).
• Losses arising from internet connection failure on the member's end.
• Any third-party actions affecting a member's account as a result of the member's own negligence.

Rm89 reserves the right to amend, add to, or update any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this page.

It is your responsibility as a member to review this Terms and Conditions page from time to time to ensure you are aware of the latest version. Continued use of the rm89 platform after any amendments constitutes your acceptance of the revised terms.

If you disagree with any amendment, you have the right to close your account by contacting rm89 customer support before continuing to use the platform.